Detailing FAQs

Where is the best car detailing in Newcastle? Is dealership paint protection any good? Here we endeavour to answer some FAQs about car detailing.

We get lots of questions in this industry and sometimes people have heard a lot of “interesting” versions of the truth. We aim to answer your questions honestly, without bias. If your question isn’t answered here, please feel free to contact us for a chat.


What actually is car detailing?

Car detailing is the act of performing a thorough cleaning, restoration and finishing of a motor vehicle, to produce a show-quality cleanliness and polish.

I have a new car. How can I best maintain it?

There are a couple of ways you can keep your car in great condition:

  1. Washing your car regularly with a high quality wash mitt and shampoo will go a long way.
  2. Add some kind of UV protection to your paint on a regular basis.
  3. Keeping your wheels clean and removing bugs when you wash your car.

The Paint Protection packages that we provide through our specialised ceramic coating business, Newcastle Auto Protection, can really help with long term protection and reduce the maintenance needed to keep your car looking its best!

The local hand car wash is a lot cheaper. Why should I choose Newcastle Pro Detailing?

A couple of notes about “cheaper” prices at car washes:

We are not against car washes – there is a particular segment of the market that they serve; a certain consumer need that they fill. What we are against is detailers being grouped into the same category as car washes.

Look at it this way – when you dine out at a fine restaurant you pay more and receive higher quality ingredients, service and setting. When you dine out at a fast food place it is a totally different experience – prices are cheaper, ingredients are more processed, ordering is streamlined. If you asked the fine restaurant to match the fast food prices they would be unwilling to as that’s not what they are about.

A similar comparison can be made between car washes and detailers. Car washes are cheap, fast and offer a different experience. Detailers are slower and more thorough; they cost more due to higher quality chemicals and extra time taken to achieve a result of higher standard. So when a detailer is asked to match the car wash price it’s simply not what the detailing business is about and most will be unwilling.

How long will it take for you to detail my car?

This depends on the package or service purchased. The bigger the package, the more time allocated to complete the job.

Do you do any type of painting? Bumper scrapes etc?

No, we don’t do spray painting.

Do you sell products for maintaining my car?

Yes, we have a full line of products from reputable brands that are available for purchase. We will take the time to listen to your needs and help you select the most suitable product(s) for your vehicle and lifestyle.

Paint Correction

What is paint correction?

Paint correction is the process of removing microscopic amounts of a vehicle’s paintwork with power tools such as a machine polisher or buffer to remove defects such as swirls, scratches, oxidation and water spotting.

How much does paint correction cost?

The cost of paint correction largely depends on the amount of correction work needed (ie how damaged the paint is) and the size of the car. The more steps or time needed, the higher the cost of the job. All of our coating packages come with a preparatory single-step correction included in the price to ensure you get the best result for your money.

On that note – if you are considering having your paint buffed (corrected) don’t shop on price alone. The paint work on your car is worth thousands of dollars; don’t fall for the $150-$200 paint correction specials offered by local car washes. These are not true paint corrections and usually do more damage to your paint, leaving it riddled with buff marks and the scratches you wanted removed in the first place.

Is there a difference between paint correction, paint polishing and buffing?

No, these are terms that are used interchangeable to refer to the same process of correcting defects in automotive paintwork.

Is paint correction safe?

Paint correction by Newcastle Pro Detailing is 100% safe. We use the latest technology and have 10 years experience so can ensure a high quality result is achieved. Unfortunately, this can’t be said for every detailing business as there is no certification required to ensure quality results. Cheap correction work normally means poor workmanship from the detailer and possible damage to your paint. The best practice is to pay to have a professional with proven results complete the work rather than trying to save a few dollars and not achieving what you were after. Cheap work can often result in expensive repair with your paint possibly left full of buff marks, burnt or even torn off the edges of panels.

What does paint correction fix?

Paint correction removes imperfections in automotive paintwork. This includes imperfections such as swirls and scratches, paint fading, water spotting or etching. Imperfections can only be removed if the damage hasn’t penetrated through the clear coat (base) layer of the paint work. This type of damage requires a respray by a smash repairer, as does peeling paint.

Paint Protection

What actually is ceramic coating?

Ceramic Coated Cars LOOK Amazing. Many ceramic coating businesses splash around images of freshly coated, glossy cars but what are our customers actually investing their hard earned money in?

Your car has a very thin amount of paint on it, which includes a clear coat layer (see diagram). When UV rays, bird poo, dirty wash mitts and chemicals hit the clear coat it starts to degrade and/or scratch away. This all happens on a microscopic level but you sure know about it when you get to the point of needing a respray. The cost of that? THOUSANDS. Want to avoid that? Get your car ceramic coated.

In short, a ceramic coating protects your vehicle’s paintwork from chemical and environmental degradation.

What's the difference between paint protection and ceramic coating?

Often the words paint protection and ceramic coating are used interchangeably; however, ceramic coating is a type of car paint protection. Technically, it is possible to refer to something like a polymer sealant or a carnauba wax, which still offers some protection, as a paint protection. However, a ceramic coating is a protective layer that is much thicker and stronger than both of these options. Most reputable detailers will use ceramic technology as their paint protection offering.

Is a ceramic coating worth it?

If you are looking for the best car paint protection without going to the much more expensive Paint Protection Film (PPF) then yes, a ceramic coating really does hold up over the years and maintains that new car shine far longer than any waxes.

Does paint protection mean I don't have to wash my car?

No, your car will still require washing and periodic maintenance to get the most out of your paint protection. Ceramic paint protection is a barrier between your car paint and the elements, not a car cleaning service. The job of ceramic paint protection is to protect the paint underneath. That being said, washing a paint protected vehicle will be far easier and your car’s paint will retain its gloss much better than without any protection.

What is a graphene coating?

Graphene coatings have become increasingly popular in the past few years, despite causing a lot of confusion when they first came out. Essentially, graphene works as an aggregate additive within the polymer matrix or the ceramic (coating) matrix. Graphene enhances and strengthens the ceramic coating to improve the existing properties like corrosion resistance and durability. Take note though – graphene only enhances what is already there. This means that the addition of graphene to a poor quality coating will not create a good coating.

While we do not offer a graphene coating through Newcastle Pro Detailing, we have an excellent quality graphene coating – NXTZEN Graphene Serum – on offer through our specialist protection business, Newcastle Auto Protection.

About Us

Are you insured to work on my car?

Yes, rest assured we are fully insured to work on your vehicle. Better news? We have never had to make a claim because we take the greatest care with every vehicle we work on – we treat your car as if it is our own.

What forms of payment do you take?

We have an EFTPOS machine to take a range of cards including AMEX, Visa and Mastercard. You can also use Apple Pay (via your iPhone) to make payment.

Alternatively, we also accept payment in cash; however, we do not accept cheques.

Newcastle Pro Detailing

ABN 27 703 416 091

0420 530 523
Email Us

Customer Rating

The team at Newcastle Pro Detailing is proud to have a 4.9/5 star rating from 40 customer reviews.

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