If you’re looking for professional car detailing by a local Newcastle detailer, you can trust us – we have been in the auto detailing industry for 10 years and are still going strong. At Newcastle Pro Detailing, we prioritise a positive customer experience – this begins at the first contact and continues beyond the customer driving away in their freshly detailed vehicle. To create that positive experience we ensure that our interactions include:
Honest and genuine advice: We listen carefully to your needs and desires to help guide you towards the most suitable service for you, not the most expensive. More than once, a customer has come to us thinking they require an expensive service and we have shown them that they can get their desired result in an alternative, often cheaper, way. Ultimately, we always give the customer the choice of what they want to have done but we ensure they are fully informed first. In this industry, it can be hard to find this sort of honesty and integrity but those qualities are a priority for the whole team here at Newcastle Pro Detailing.
10 years experience: Being in this industry for so long means that we take a lot of pride in our work and reputation. Every job receives our full skill and attention to detail; it isn’t enough for our customers to be satisfied – we have to be too!
Tried and tested brands: We have spent these ten years researching, testing and selecting the best products and equipment in the detailing industry. And we keep up to date on that research! Currently, the brands we use most include Rupes, Optimum Polymer Technologies, 3D Car Care, Gyeon, Meguiars, Rag Company, and Flex Power Tools. And we don’t just use them in our business – we use them on our own vehicles.
Follow-up service: You might have questions later down the track – maybe about the best maintenance for your vehicle? No dramas; we are always here to help. We respond to all customer contact requesting follow up advice on how to care for their car and/or coatings. You can be confident that as your local Newcastle detailer, we want your detail to last as long as possible!