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Why Choose Newcastle Pro Detailing as your Local Newcastle Detailer?

With the huge range of Newcastle car detailing businesses, it is easy to become overwhelmed by sales pitches. We just offer you complete honesty.

If you’re looking for professional car detailing by a local Newcastle detailer, you can trust us – we have been in the auto detailing industry for 10 years and are still going strong. At Newcastle Pro Detailing, we prioritise a positive customer experience – this begins at the first contact and continues beyond the customer driving away in their freshly detailed vehicle. To create that positive experience we ensure that our interactions include:

Honest and genuine advice: We listen carefully to your needs and desires to help guide you towards the most suitable service for you, not the most expensive. More than once, a customer has come to us thinking they require an expensive service and we have shown them that they can get their desired result in an alternative, often cheaper, way. Ultimately, we always give the customer the choice of what they want to have done but we ensure they are fully informed first. In this industry, it can be hard to find this sort of honesty and integrity but those qualities are a priority for the whole team here at Newcastle Pro Detailing.

10 years experience: Being in this industry for so long means that we take a lot of pride in our work and reputation. Every job receives our full skill and attention to detail; it isn’t enough for our customers to be satisfied – we have to be too!

Tried and tested brands: We have spent these ten years researching, testing and selecting the best products and equipment in the detailing industry. And we keep up to date on that research! Currently, the brands we use most include Rupes, Optimum Polymer Technologies, 3D Car Care, Gyeon, Meguiars, Rag Company, and Flex Power ToolsAnd we don’t just use them in our business – we use them on our own vehicles.

Follow-up service: You might have questions later down the track – maybe about the best maintenance for your vehicle? No dramas; we are always here to help. We respond to all customer contact requesting follow up advice on how to care for their car and/or coatings. You can be confident that as your local Newcastle detailer, we want your detail to last as long as possible!

FAQs

Want to know more about us as your local Newcastle Detailer? Here is the lowdown.
1
Are you insured to work on my car?

Yes, rest assured we are fully insured to work on your vehicle. Better news? We have never had to make a claim because we take the greatest care with every vehicle we work on – we treat your car as if it is our own.

2
Can I just wait at the workshop while you work on my car?

Absolutely! We have an upstairs reception area with air-conditioning, lounge, tea and coffee facilities, as well as plenty of water. We also have clean bathroom amenities that you are more than welcome to use. We are more than happy for you to use our waiting area and facilities while we work on your vehicle or if you are waiting for a lift.

3
Do you sell products for maintaining my car?

Yes, we have a full line of products from reputable brands that are on display and available for purchase. We will take the time to listen to your needs and help you select the most suitable product(s) for your vehicle and lifestyle. To see some of the products we have available, check out our Products page.

4
Do you do window tinting too?

We don’t offer window tinting in our workshop but there is an excellent tinting business using high quality products in the same complex as us – we are happy to arrange tinting and detailing to be completed on the same day for you.

5
The local car wash is a lot cheaper - why should I choose Newcastle Pro Detailing?

A couple of notes about “cheaper” prices at car washes:

We are not against car washes – there is a particular segment of the market that they serve; a certain consumer need that they fill. What we are against is detailers being grouped into the same category as car washes.

Look at it this way – when you dine out at a fine restaurant you pay more and receive higher quality ingredients, service and setting. When you dine out at a fast food place it is a totally different experience – prices are cheaper, ingredients are more processed, ordering is streamlined. If you asked the fine restaurant to match the fast food prices they would be unwilling to as that’s not what they are about.

A similar comparison can be made between car washes and detailers. Car washes are cheap, fast and offer a different experience. Detailers are slower and more thorough; they cost more due to higher quality chemicals and extra time taken to achieve a result of higher standard. So when a detailer is asked to match the car wash price it’s simply not what the detailing business is about and most will be unwilling.

6
What methods of payment do you take?

We have an EFTPOS machine to take a range of cards including AMEX, Visa and Mastercard. You can also use Apple Pay (via your iPhone) to make payment.

Alternatively, we also accept payment in cash; however, we do not accept cheques.

Newcastle Car Detailing Workshop

LOCATIONOur Workshop

11/7 Revelation Close, Tighes Hill
Newcastle Auto Protection is conveniently located just minutes from Newcastle CBD
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